Dolia - Privacy Policy

This Privacy Policy applies to www.getdolia.com, Dolia-branded apps, and other Dolia-branded sites, apps, communications and services offered by Dolia (the "Services").

The Services are owned by BLDRS S.à.r.l.-S ("BLDRS" or "us" or "we") with registered offices at The Office, 29 Boulevard Grande-Duchesse Charlotte, L-1331 Luxembourg. BLDRS is a Simplified Limited Liability Company under Luxembourg law, registered at the Luxembourg Trade and Companies Register under number B292709.

This privacy policy will explain how BLDRS uses the personal data we collect from you when you use our Service. This Privacy Policy must be read in conjunction with the Cookie Policy, which can be found here. This Privacy Policy applies only to the processing of data of physical persons, not of legal persons. BLDRS is the controller for the processing of your personal data.

What data do we collect?

Our Company collects the following data:

• Personal identification information (full name, email address, phone number, address)
• Payment information for billing purposes
• Non-directly identifying data such as IP address, browser type, browser version, Services usage data (including time and date of your visit, pages visited, time spent on pages, and other diagnostic data)

How do we collect your data?

You directly provide BLDRS with most of the data we collect. We collect and process data when you:

• Register online or subscribe to any of our products or services
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email
• Use or view our Services via your browser's cookies

How will we use your data?

Our Company collects your data so that we can:

• Process your orders, manage your account and provide you with the Services
• Contact you via email or push notifications regarding important updates or communications about the Services functionalities
• Involve you in our marketing activities
• Monitor the Services' performance and improve their features, content and layout
• Create reports, studies or any other aggregated analysis
• Put you directly in contact with other users or third parties, including but not limited to wineries, agents, distributors and agencies

Who has access to your data?

We may share or disclose your personal data with the following categories of recipients:

• Subjects carrying out activities that are instrumental or related to the normal operations of the Services. This includes hosting, analytics, payment processing, and advertising
• Advisers such as accountants, lawyers and auditors in the context of their professional activities related to BLDRS
• Public, judicial or police authorities, in the case we are required to comply with legal obligations, binding decisions or court orders
• Investors and other involved third parties in the event of an extraordinary corporate transaction (e.g., bankruptcy, M&A, sale of assets, and any due diligence process related to these transactions)
• Other platform users or third parties

Where do we store your data?

We use [xyz] to store your data. We may transfer your personal data from the European Economic Area (EEA) to countries outside the EEA. For example, this may occur if third parties collect your personal data when you consent to the use of third-party cookies or similar technologies, and these third parties are located outside the EEA. In such cases, we ensure an adequate level of protection by implementing the European Commission's Standard Contractual Clauses.

Marketing

Our Company would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing communications, you may always opt out at a later date by clicking here.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access - You have the right to request BLDRS for copies of your personal data. We may charge you a small fee for this service.
• The right to rectification - You have the right to request that BLDRS correct any information you believe is inaccurate. You also have the right to request BLDRS to complete the information you believe is incomplete.
• The right to erasure - You have the right to request that BLDRS erase your personal data, under certain conditions.
• The right to restrict processing - You have the right to request that BLDRS restrict the processing of your personal data, under certain conditions.
• The right to object to processing - You have the right to object to Our Company's processing of your personal data, under certain conditions.
• The right to data portability - You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected]

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our Services, we may collect information from you automatically through cookies or similar technology. Please refer to our Cookie Policy for further information.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This Privacy Policy was last updated on the date displayed above.

How to contact us

If you have any questions about BLDRS' privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us:

• Email: [email protected]
• Post: The Office, 29 Boulevard Grande-Duchesse Charlotte, 1331 Luxembourg